The Indian logistics sector, already a $200 billion market, is set to grow at over 10 % CAGR in the next five years to reach around $320-$330 billion. Hyperlocal was earlier estimated to grow over 32% until 2025. This was projected at INR 2306 crores by 2020. Logistics sector is also constantly grappling with inefficiencies, however, because of which the cost of Indian logistics is 13 to 14 percent of GDP. In developed nations, the cost to GDP ratio is single digit hovering around 8–10%. Rising significance of logistics services in every sector gave rise to hyperlocal logistics. The global hyperlocal service industry is currently in a state of transition. Emerging economies are witnessing rapid growth and developed economies are showing signs of value acceleration.
To give a pretext of the economy and business, 2009 is the time when e-commerce started again in India after the first e-commerce bubble burst. It was around 2011, when we saw e-commerce growing exponentially and a mushroom of startups starting in the vertical and horizontal space. We saw global investors focusing on India and infusing funds to the new startups as well as the 2nd round of funding to the ones which were growing. This is the time when even TV shopping was doing well and we saw companies like Homeshop-18 , Naaptol and many more regional channels started doing brisk business. This was the period when e-commerce was growing at a CAGR of more than 100%. This resulted in new logistics models emerging and sudden surge of warehouse, fulfillment and consolidation centers coming up all across the country. Logistics tech-based companies, e-commerce logistics based companies started coming up and they attracted a good amount of investors ready to fund them as everyone was excited with the potential India had in the eCommerce and logistics space. While this all was growing at a fast speed, 2014 was the time when companies & supply chain experts started talking about hyperlocal and on-demand logistics. Retail companies started talking about being omnipresent and ways to enhance customer experiences. They also wanted to enter the e-commerce space and ensure they give customers the option to buy online. Indian Retail realized that Hyperlocal strategy has the potential to improve the scenario of Indian Retail. This was a new model in India at that time..
It was this time, when Logistics became an important part of any business than just a cost centre thought which prevailed earlier. Logistics was one of the biggest pressure points of the e-commerce industry in India. Hyperlocal was the need which everyone wanted. 2016 is when Hyperlocal revenues saw a growth of 41 % when compared to 2014. The market size more than doubled from USD 12 Billion in 2016 to USD 26 Billion in 2018. Post 2016, hyperlocal was forecasted to grow with a projected CAGR of 55% across 2018–2023. According to an estimate by Redseer, digital channels will account for 1.2% of India’s overall food and grocery market by 2023, compared to 0.2% in 2018.
For everyone’s benefit, Hyperlocal logistics is catering to the needs of a limited geographical area with a perimeter of a few kilometers. Hyperlocal operates within a local proximity to high population and retail density between your local markets stores selling products online with home delivery options. The hyperlocal marketplace has to work in partnership with a third party logistics partner. Grocery delivery, Food delivery, House Care, Essentials, Personal care services, Healthcare deliveries are the ones which helped hyperlocal rise. The USP of hyperlocal is the ability to deliver products and services at unbelievably faster speed giving better customer experience. Effective hyperlocal logistics is the amalgamation of technology with the retailers and the consumers.Hyperlocal strategy takes the delivery model adopted by online food delivery portals and applies it to other e-commerce portals. Hyperlocal strategy had. the potential to improve the scenario.
We heard names like Dunzo, Shadowfax, Swiggy, Delivery, Zomato, Foodpanda and Roadrunner started in India around late 2014 and 2015. Grofers, bigbasket and others are also few others who got added later and into the hyperlocal marketplace model. There were many more which opened and had to shut shop or got acquired. So, the Hyperlocal had taken shape and was doing well in India and growing.
Few of the 2015 deals worth highlighting are:
- In September 2015, Zomato announced partnership with logistics providers Delhivery, Shadowfax technologies and Grab India.
- In November 2015, Food panda group associated with IRCTC for food catering etc.
- In May 2015, the Food panda, global cab aggregator Uber and OYO announced their partnerships to enhance experience of travelers in India.
With the Covid pandemic, the below shifts are visible:
- Customers and business got less connected to business and consumers which resulted in rise of hyperlocal
- Customers started ordering more and more products online due to the quarantine and social distancing issues, as they had no other option than to resort to delivery services. Lockdown effect and fear made people dependent on more and more online orders, thus giving a big boost to hyperlocal all across the country.
- Many companies who were in e-commerce logistics, aggregation biz of cabs and bikes got affected due to this lockdown and were on the verge of closing down or suffered big losses. They found hyperlocal as a big opportunity and have jumped into it. This has given another big support and rise to hyperlocal in India. Few examples are Justmyroots, Ubereats, Rapido and many more.
- This will lead to a permanent mindset shift in the masses as they have now tasted the convenience and benefits of digitization.
- Business and entrepreneurs across the globe are expanding their hyperlocal operations.
- My gut feeling is that the growth in the lockdown period has been over 100% month over month, at-least for the last few months. Though there are no figures to substantiate yet.
- Logistics players have started to offer integrated “ one-stop shop” services to their customers by choosing different models .
With the pandemic to be here for sometime before it gets totally eliminated, hyperlocal & on-demand is going to be the way of the lifestyle now. It’s said that when any service or product becomes a part of your lifestyle routine,it’s bound to grow many folds. It’s directly proportional to the percentage of population using the service. There will surely be a shift of footfalls from retail to hyperlocal. So,now hyperlocal becomes an integral part of the logistics and will be growing at much faster speed in India. With the Prime Minister’s speech on 13th May’20 emphasizing on a stronger supply chain and government focus is what is going to be a big push to the logistics sector. It’s time for more and more logistics companies to go the “ one-stop shop” offer for survival and growth.
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